Thank you for supporting our roastery! We take great pride in our coffee and gear, and we want to ensure your order arrives safely and ready to enjoy; please review our policy details below.

• Coffee Beans: Because coffee is a perishable food product, all coffee bean sales are final. We do not accept returns based on personal taste preferences.
• Damaged or Incorrect Orders: If your order arrives damaged, defective, or incorrect, please email us within 7 days of delivery with photos of the package and your order number. We will gladly send a replacement at no cost to you.
• Brewing Equipment & Merchandise: Unopened and unused gear in its original packaging may be returned within 30 days of delivery for a refund or store credit. Customers are responsible for return shipping costs unless the return is due to our error.
• Address Errors & Missing Packages: Please verify your shipping address at checkout. We are not responsible for orders sent to incorrectly entered addresses or packages marked as "Delivered" by the carrier.